IT Support Service help

What to do when you have an IT service issue


VOIP issues

Any VOIP issues log with Elevate via Email: 
or Tel: 0208 227 2013

Escalation routes

Elevate Helpdesk

Phil Deakin (Elevate Interim Service Desk Team Leader) via

Then Poonam Chauhan (Elevate Service Desk Manager) via

Then Ray Joyce (Elevate ICT Services Director) via

Taking it further

If you exhaust these escalation routes and are still not satisfied,

please contact Gillian Bratley via or 020 8227 2904

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