Liquidlogic

Connection issues

If you experience issues with connecting to Liquidlogic EHM (Early Help Module), including:

Please contact LBBD IT service desk via 0208 227 2013, or itsupport@sd.lbbd.gov.uk

Liquidlogic issues

If, once you are logged into Liquidlogic EHM, you have issues using EHM, please contact the Liquidlogic team via liquidlogic@lbbd.gov.uk

Escalation routes

Elevate Helpdesk

Phil Deakin (Elevate Interim Service Desk Team Leader) via philip.deakin@elevateeastlondon.co.uk

Then Poonam Chauhan (Elevate Service Desk Manager) via poonam.chauhan@agilisys.co.uk

Then Ray Joyce (Elevate ICT Services Director) via raymond.joyce@elevateeastlondon.co.uk

Taking it further

If you exhaust these escalation routes and are still not satisfied,

please contact Gillian Bratley via gillian.bratley@bdsip.co.uk or 020 8227 2904

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