RM Support Service / RM Flex Service
Log a job with the RM Helpdesk or Tel: 0845 0773825 or
Email: firstname.lastname@example.org if you have the Borough / RM Support Service, or email@example.com if you have the RM Flex Service from RM.
You will need your RM site ID.
Zaber Kiyani (Technical Account Manager) via firstname.lastname@example.org Tel 07736 323828
Then Tim Etches (London and SE England Relationship Manager) via email@example.com Tel 07973 502952
Then Nicola Todd (Internal Account Manager) firstname.lastname@example.org Tel 01698 578028
Taking it further
If you exhaust these escalation routes and are still not satisfied,
please contact Gillian Bratley via email@example.com or 020 8227 2904
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ICT in Schools.