IT Support Service help

What to do when you have an IT service issue

Cashless Catering

Cashless Catering

While the Borough helpdesk is out of action, please contact Parent Pay or the Cashless Catering team via the contact details below.

Escalation routes

Parent Pay

For problems with ParentPay email support@parentpay.com or Tel 0844 5678988
with details of support request

Cashless Catering Tills and PCs

For problems with the hardware, the kitchen manager should log a support call to the Catering Service Business Support Manager

Carole Avery via carole.avery@lbbd.gov.uk or Tel 020 8227 7378

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